SHIPPING & DELIVERY
Our online shopping cart automatically calculates packages and shipping costs based on the number of items you select. Shipping costs are displayed before you finalise your order.
RETAIL POSTAL SERVICE
All orders received by 2.30pm are dispatched same day. Weekend orders leave on Monday.
UK ORDERS - Daily dispatch by First Class Royal Mail
(Please allow 1-3 days for your delivery)
OVERSEAS ORDERS – Daily dispatch by Royal Mail Airmail
(Please allow 3-10 working days for your delivery)
WHOLESALE DELIVERY SERVICE TO STUDIOS/SHOPS
Orders of two boxes and over received before 2pm Mon – Thursday delivered next day.
Friday orders delivered on Monday
Single box orders are delivered by 1st class Royal Mail
(Allow 1-3 days for Royal Mail Deliveries)
All orders are dispatched within 24-48hours. Weekend orders leave on a Tuesday.
All orders are tracked to your studio/shop
We use DHL, Parcelforce, Fedex, TNT, Parcel2go.
We cannot guarantee delivery dates for overseas delivery as they are subject to customs clearance in the destination country but generally your order will arrive by:
EU, Southern Ireland, Channel Islands – 3- 5 working days
USA – 4-6 working days
Far East, Australia, Rest of world – 6-8 working days
TAXATION ON ORDERS DELIVERED OUTSIDE OF EUROPE
Recipients of orders sent to destinations outside the EEC (including the Channel Islands) are responsible for any local taxes that are due on the goods.
UK purchase tax (VAT) is not charged on such orders. VAT is deducted at the Checkout stage of ordering - after the delivery country has been specified.